NABFINS Recruitment 2026 – Apply Online for CSE, CSO Posts | Customer Service Executive & Officer

NABFINS Recruitment 2026: Apply online for Customer Service Executive (CSE) and Customer Service Officer (CSO) posts. Check vacancy, eligibility, salary, dates and application details.

NABFINS Recruitment 2026: NABFINS Limited has released a recruitment notification for Customer Service Officer (CSO) and Customer Service Executive (CSE) posts. Eligible candidates looking for NABFINS jobs 2026 can apply for these customer-facing field positions by submitting their application through the prescribed mode. The last date to apply for NABFINS CSO and CSE Recruitment 2026 is 01 September 2026.

The NABFINS Customer Service Officer and Customer Service Executive roles involve customer acquisition, business development, customer onboarding, branch portfolio expansion, identification of potential business locations, and timely collection of customer installments. These positions offer an opportunity for eligible candidates to build a career in the financial services and microfinance sector.

NABFINS Limited is inviting applications from eligible candidates for Customer Service Officer (CSO) and Customer Service Executive (CSE) positions. Candidates who have completed PUC/10+2 or graduation, as applicable to the post, can apply. Freshers are also eligible, while candidates having 1 to 3 years of relevant field experience may be preferred.

Applicants should possess a valid driving licence and motorcycle and must be able to read, write and speak the local language and English. Candidates interested in the NABFINS CSE/CSO Recruitment 2026 should check the eligibility requirements before applying.

Interested and eligible candidates can submit their resume via email to careers@nabfins.org. The application process must be completed before the closing date of 01 September 2026.

Candidates are advised to carefully review the official recruitment details, including post-wise eligibility, required qualifications, experience, job responsibilities and application instructions, before submitting their application.

NABFINS Eligibility Criteria 2026

Candidates applying for NABFINS Customer Service Officer and Customer Service Executive Recruitment 2026 must fulfil the prescribed educational qualification, language, experience and field-mobility requirements.

NABFINS Customer Service Officer Qualification

• Candidates applying for the Customer Service Officer (CSO) position should have completed:
• PUC/10+2 or equivalent qualification.
• Candidates who have passed Higher Secondary or an equivalent 10+2 examination can apply, subject to fulfilment of the other eligibility conditions.

NABFINS Customer Service Officer Language Requirement

• Applicants should have good command of the local language and English, including the ability to read, write and speak.
• This requirement is important because the CSO role involves regular interaction with customers, branch employees and other stakeholders during field-level operations.

NABFINS Customer Service Officer Experience

• Freshers can apply for the Customer Service Officer position.
• However, candidates having 1 to 3 years of relevant experience in a similar field-based role may be preferred. Experience involving customer sourcing, field operations, collections or working with the target customer segment can be beneficial.

NABFINS Customer Service Officer Driving Licence Requirement

• A valid driving licence and motorcycle are mandatory for the Customer Service Officer role.
• As the position involves regular field visits, customer sourcing, identification of new business locations and collection activities, candidates should be comfortable travelling locally for work.

NABFINS Customer Service Executive (CSE) Qualification

• Graduation in any discipline (10+2+3).
• Good communication and interpersonal skills.
• Willingness to travel locally for field visits.
• Knowledge of the local language.

Candidates with a minimum of 2 years of relevant experience in sourcing, processing and servicing Business Loans and Affordable Housing Loans with Banks, NBFCs, MFIs or Housing Finance Companies (HFCs) may be preferred.

NABFINS Customer Service Officer (CSO) Job Role

The primary responsibility of a NABFINS Customer Service Officer is to source new customers and contribute to the sustainable growth of the branch portfolio. The role involves extensive fieldwork, customer interaction, verification, documentation, disbursement support and collection activities.

• Sourcing and acquiring new customers.
• Identifying potential business locations and developing new customer relationships.
• Conducting primary verification of customer credentials.
• Conducting Compulsory Group Training (CGT).
• Completing required data entry in CRIF and CMS.
• Accompanying the Branch Manager for the Group Recognition Test (GRT).
• Supporting the Customer Service Executive during pre-disbursement activities.
• Ensuring timely disbursement-related activities.
• Generating customer demand.
• Following up with customers for recovery and undertaking collections.
• Remitting collections in the bank or designated banking channels.
• Reporting demand and collection details to the ABM/BM.
• Maintaining and filing customer and branch-related documents.

NABFINS Customer Service Executive (CSE) Responsibilities

The Customer Service Executive (CSE) is responsible for customer acquisition, loan processing, field visits, customer relationship management and post-disbursement support. The position requires regular coordination with customers, credit teams and branch officials.

• Sourcing and acquiring new customers.
• Handling end-to-end processing of Individual Business Loans (IBL) and Affordable Housing Loans (AHL).
• Conducting field visits and meeting prospective and existing customers.
• Collecting KYC, income and other required customer documents.
• Assisting the Branch Head (BH) in credit appraisal, processing and disbursement activities.
• Maintaining customer relationships and providing post-disbursement support.
• Coordinating with the Credit Team for loan-related activities.
• Supporting collection activities and maintaining portfolio quality.
• Ensuring compliance with company policies and applicable regulatory guidelines.

Eligible candidates interested in these positions can submit their updated CV/resume to the email address prescribed by NABFINS.

NABFINS Recruitment 2026 – Job Location

The available locations for the NABFINS CSO and CSE jobs include:

• Karnataka
• Tamil Nadu
• Madhya Pradesh
• Gujarat

Candidates should check the applicable location and job requirements before submitting their application.

NABFINS Vacancy 2026

NABFINS Recruitment 2026 offers job opportunities for eligible candidates for the posts of Customer Service Officer (CSO) and Customer Service Executive (CSE). The recruitment is suitable for candidates interested in field-based customer service, microfinance, business loan and financial services roles.

The number of vacancies for NABFINS CSO and CSE Recruitment 2026 has not been specified in the recruitment details available.

• Post Name Vacancies
• Customer Service Officer (CSO) Not Specified
• Customer Service Executive (CSE) Not Specified

NABFINS Selection Process 2026

The detailed NABFINS Recruitment 2026 selection process has not been specified in the recruitment information provided.

• Educational qualification
• Relevant work experience
• Communication skills
• Field-work suitability
• Local language proficiency
• Other requirements specified by NABFINS

Shortlisted candidates will be informed by NABFINS about the further stages of the recruitment process, if applicable.

How to Apply for NABFINS Recruitment 2026?

Eligible candidates can apply for NABFINS CSO and CSE Recruitment 2026 by submitting their updated resume through the prescribed email application process.

1. Check the eligibility criteria for the NABFINS Customer Service Officer/CSE post.
2. Prepare an updated CV/resume mentioning your educational qualifications and relevant work experience.
3. Ensure that your mobile number and email address are correctly mentioned in the resume.
4. Attach the updated resume to the email.
5. Use a clear email subject, such as “Application for Customer Service Officer (CSO) / Customer Service Executive (CSE)”.
6. Send the completed application to careers@nabfins.org.
7. Submit your application on or before 01 September 2026.

Candidates should ensure that all information provided in the resume is accurate and complete before submitting the application.

NABFINS Recruitment 2026 – Important Points

• Recruiting Organization: NABFINS Limited
• Posts: Customer Service Officer (CSO), Customer Service Executive (CSE)
• CSO Qualification: PUC/10+2
• CSE Qualification: Graduate in any discipline
• CSO Experience: Freshers eligible; relevant experience may be preferred
• CSE Experience: Minimum 2 years of relevant experience may be preferred
• Driving Licence: Mandatory for CSO
• Motorcycle: Mandatory for CSO
• Job Locations: Karnataka, Tamil Nadu, Madhya Pradesh and Gujarat
• Application Mode: Email
• Last Date: 01 September 2026
• Application Email: careers@nabfins.org

NABFINS Customer Service Officer, Customer Service Executive Recruitment 2026 – Important Links

Apply / Submit Resume – careers@nabfins.org

Recruitment Notification – Check Here

Official Website – nabfins.org